Transform Local Government Today

SP Local Gov Workplace Solutions are a suite of next generation business applications natively built on MS Teams and SharePoint that transform Office 365 into a Digital Workplace that takes local government organizations to new levels of service, productivity and innovation. With SP Local Gov Workplace you will:

• Improve Citizen engagement and services
• Empower employees with self-service
• Unify & optimize operations across departments
• Automate manual processes
• Accelerate innovation and opportunity​​

Consolidate fragmented operations and processes onto a single unified platform - Office 365
A cost effective solution for Small to Medium Cities, Counties or Local Agencies

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Empower Employees, Optimize Internal Operations with
​SP Self-Service Hub Suite

Deploy a consistent, seamless internal business structure to organize docs, communications and track work activities.

Purchase as an integrated suite or individual applications

SP Self-Service Intranet - Give employees a central place for organization communications, information, documents, processes and services. Learn more.
Department Portals - Provide internal departments with a place to organize files and documents, track service requests, work activities and collaboration. Provide services to employees through service portals integrated into the Self-service hub.  Learn more.
Automate Processes - Add applications that are integrated into the departments portals for (click on each to learn more):

• IT Help Desk
• HR - Human Resources
• Facilities Work Orders & Maintenance
• Health and Safety
• Project Management
• Business Development
• and more!

Connect Residents and Government with a Citizen Request System

Increase Citizen satisfaction by providing an easy way for residents to request services or submit issues.  Deliver timely response with auto routing, tracking and completion notifications from municipal staff. 

With SP Citizen Request, local governments can collect, organize and manage all request submissions through the a web portal, mobile app, emails, calls or by personnel at the front desk.  Built on Office 365 SP Citizen Request, runs on your existing Microsoft cloud platform.  SP Citizen Request allows you to:

• Capture and Manage any request from any device, anywhere
• Requests can be reviewed by staff in the Citizen Services Portal and dispatched or automatically routed to the appropriate department based on a service category.
• Automatic email notifications both to the Citizen and department staff throughout the process
• All requests are tracked with reminders sent to staff for overdue requests.
• Flexible reporting with dashboard provides visibility over the entire process

As part of the SP Local Gov Workplace Solutions, SP Citizen Request naturally integrates with SP Department Portals used by responding agencies, making it part of their operation.

Increase Community satisfaction, Increase Staff productivity by eliminating frustrating manual correspondence and processes with SP Citizen Request.

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