A Holy Trinity for Technology: Front Office Transformation for SMBs

​Forward-thinking business executives for small- to medium-size organizations (SMBs) are starting to realize that a “Holy Trinity” of technology, collaboration, and integrated business processes can exist together that lead to a next generation front office.  

Advances in cloud platforms like Office 365 can provide transformative opportunities for SMBs that have never before been available. This “Holy Trinity” can exponentially improve productivity, competitive influence, and slash traditional IT costs for SMBs. 

New IT Cloud Infrastructures are Transforming Operational Models for SMBs
Currently, many SMBs run their organizations on traditional IT infrastructures composed of disparate systems that evolved from an organic IT approach to an automated approach with siloed department functions. As a result, these SMBs face overblown IT budgets that are driven by maintaining multiple systems and platforms, redundant data entry, and superfluous administration. 

Additionally, for these SMBs to stay competitive and serve a more distributed workforce, management is under pressure to modernize in order to support mobile devices, eliminate VPNs, and provide a common platform on which to easily do business. The negative impact for SMBs is that these current IT infrastructures could hinder growth and reduce employee productivity. 

In the chaos of rapid growth, many organizations added siloed departments, each with its own procedures, policies, and systems. Many of these siloed departments use different hardware and platforms, different security or sign-in schemes, separate maintenance procedures, and separate recurring costs. How many separate systems do your employees have to use? How many different systems does your IT department have to maintain?​

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