Take Office 365 and SharePoint beyond email, document management, and basic team sites to deliver a next generation solution that will drive Office 365 and SharePoint adoption while delivering better service and IT productivity.
SP IT Support is a next generation IT Help Desk that allows you to:
  • Capture cases from the IT Portal, email, mobile devices, or web form
  • Easily assign, track, and manage cases 
  • Send automated notifications by email for users and staff
  • Integrate with assets, tasks, change, and documents
  • Interactively manage dashboard for visibility
  • Is 100% no-code customizable

Empower end users with a MyIT employee portal:
  • Automatically redirects non-IT staff to the employee portal
  • Lets users submit cases and see individually assigned case status
  • Automatically sends out announcements and alerts
  • Access IT resources like policies and documentation 
  • Includes links to training videos and tutorials ​